Ghana exports a diverse range of goods — gold, cocoa, timber, tuna — and an expanding portfolio of professional, financial and technology services. Each export route requires a complete and consistent customs documentation chain. Imports require accurate HS code classification to avoid incorrect duty assessments and the costly corrections that follow.
Export documents (commercial invoice, packing list, bill of lading), logistics records and customer communications are managed in separate systems — the disconnection causes delays at the port of departure and disputes with freight forwarders.
Connected document chain from purchase order through customs declaration to customer delivery notification, with all parties working from the same document set in real time.
Import duty calculations vary significantly by HS code, and classification errors — whether accidental or from using outdated tariff schedules — generate costly post-clearance corrections from GRA Customs.
HS code library in the ERP with current Ghana tariff rates and VAT treatment auto-applied per import line item, reducing classification errors and the need for post-clearance amendments.
Connected supply chain documents and current HS code duty treatment.
