Mobile Money Reconciliation & Customer Receipts

Mobile Money is Ghana's dominant payment method — MTN MoMo alone processes billions of cedis in business transactions daily. Each MoMo receipt must be matched to the corresponding open GRA E-VAT invoice in real time to maintain a clean audit trail and avoid VAT discrepancies. Manual matching at end of week is too slow for the volume and too error-prone for the scrutiny of a GRA audit.

01
Obstacle

MoMo receipts arrive as mobile notifications and are manually matched to E-VAT invoices every Friday afternoon. By then, some payments are missed, others are double-counted and the E-VAT ledger does not reflect the week's actual collections.

Solution

Automatic MoMo webhook integration: each payment is matched to the correct open E-VAT invoice in real time as it arrives, the invoice status is updated immediately and the GRA audit trail reflects the correct collection date.

02
Obstacle

Customers expect an instant digital receipt after paying via MoMo, but generating one manually for every transaction at volume is impractical and leads to customer complaints.

Solution

Automated SMS and email receipt dispatched to the customer within seconds of each MoMo payment being matched — branded, GRA-consistent and requiring zero manual action.

MoMo matched instantly — receipts sent automatically

Real-time webhook reconciliation and branded customer receipts.