Global Services Billing — BPO & IT-BPM

The Philippines is the world's largest BPO and IT-BPM export hub, with hundreds of thousands of professionals delivering contact-centre, software development, finance and HR services to clients in North America, Europe, Australia and Japan. Each client contract denominated in USD or EUR must produce a zero-rated BIR EIS invoice and a PHP-converted record for BIR reporting — simultaneously.

01
Obstacle

The company invoices exclusively in USD but BIR reporting requires PHP. Monthly conversion and reconciliation is done manually using BSP rates looked up individually for each invoice date.

Solution

Multi-currency invoicing with automatic PHP conversion at the BSP reference rate on each invoice date, producing EIS-transmittable records that are immediately ready for BIR reporting.

02
Obstacle

Service contracts with foreign clients describe the work in generic terms and do not include the BIR-prescribed export-service category wording required to defend the zero-rating in an examination.

Solution

Invoice templates pre-populated with BIR-accepted export-service description fields by service category (IT-BPM, contact centre, finance process outsourcing), ensuring the zero-rating is defensible at audit.

USD/EUR billing, zero-rated, BIR-compliant in one step

Multi-currency invoicing with BSP-rate conversion and EIS transmission.