PayNow is how most Singapore businesses receive payment today — transfers arrive via UEN or registered mobile number within seconds. The challenge is the reconciliation side: each PayNow credit must be matched to the specific open InvoiceNow invoice it settles, the IRAS record updated, and the customer issued a digital receipt. At any volume, doing this manually is unsustainable.
PayNow credits arrive as generic bank notifications without an invoice reference number, requiring the accounts team to manually identify which open invoice each payment relates to — a task that falls to the end of the week when it is most error-prone.
PayNow webhook integration with UEN-based matching: each inbound transfer is automatically linked to the correct outstanding invoice in real time, the InvoiceNow record updated and the accounts ledger balanced.
Customers expect an instant digital receipt the moment their PayNow payment is confirmed, but generating and sending one manually for each transaction is impractical as invoice volumes grow.
Automated receipt dispatched via SMS and email to the paying customer within seconds of each PayNow payment being matched — no manual action required.
Real-time reconciliation, IRAS record updated, customer receipt sent — automatically.
