Canadian business,
in both languages.

Affiliate program

Earn recurring commissions by recommending the 4b2b.net ecosystem to your business partners

Provincial tax, done right.

Tax in Canada is not one rate; it is ten. Ontario is HST 13%, Quebec is GST 5% plus QST 9.975% calculated on the GST-inclusive amount, British Columbia is GST 5% plus PST 7%, Alberta is GST only. Our tax engine applies the correct rate based on the customer's ship-to province — Ontario buyer gets Ontario HST, Montreal buyer gets QST and GST on separate lines, Vancouver buyer gets BC PST. Input Tax Credit recapture on telephony and meals in Ontario, Quebec QST Input Tax Refund, Saskatchewan PST exemption on agricultural inputs — the details that get businesses audited or save them money, automated.

Bilingual is not optional in Quebec.

Bill 96 and the modernised Charter of the French Language require French communications with Quebec consumers. We do not just translate; we use Canadian French terminology that customers actually recognise — courriel, magasiner, prendre rendez-vous, classeur, Agence du revenu du Canada. Every invoice template, every email confirmation, every contract has a French version produced by Canadian linguists, not localised from France French (which Quebec courts have repeatedly ruled inadequate). The Office québécois de la langue française has guidance; we follow it.

Data residency on demand.

Quebec Law 25 (effective September 2023) requires private-sector enterprises to assess cross-border data transfers and disclose them to customers. For most of our Canadian customers, EU data residency satisfies adequacy requirements with proper documentation. For customers in regulated sectors or with explicit Quebec residency requirements, we offer Toronto and Montreal data centres on our Enterprise tier — primary data, backups, and processing all within Canada. A Data Processing Agreement is signed with every customer, our sub-processor list is publicly available, and breach notification workflows meet both PIPEDA federal and Quebec Law 25 deadlines.

Payroll that speaks to your accountant.

Year-end is brutal when your software cannot produce T4 slips, T4A for contractors over $500, and Records of Employment for terminations. Our payroll module generates all three in CRA-compliant XML, ready for upload to My Business Account. ROE goes electronically to Service Canada within five business days of a termination. Quebec employees get an RL-1 to Revenu Québec in addition to the federal T4, with QPP, RQAP, and CSST contributions calculated separately from the rest of Canada's CPP and EI. Your accountant gets a clean export in QuickBooks Online, Xero, Sage 50, Wagepoint, or Payworks format — whatever they prefer, no re-keying.

CASL: marketing without the million-dollar fines.

The Canadian Anti-Spam Legislation is one of the world's strictest, with fines up to $10 million per incident. Every commercial electronic message — email, SMS, WhatsApp, even some app push notifications — needs documented express consent, sender identification with a valid mailing address kept active for sixty days, and a working unsubscribe link processed within ten business days. Our marketing platform tracks consent at the moment it is given, retains evidence for the three-year CASL window, and classifies messages so transactional ones (delivery confirmations, password resets, receipts) follow different rules. Implied consent expires after two years; we flag those before they lapse so you can renew rather than violate.

Built here, supported here.

Our customer success team is based in Toronto and Montreal, with after-hours coverage from a partner in Vancouver. We answer in the language you message in — English, French, sometimes Spanish or Mandarin if that is what is needed. We do not route Canadian customers to a Manila call centre. Implementation is included on every plan, not sold separately. Migration assistance from QuickBooks Online, Xero, Wave, FreshBooks, Sage 50, Microsoft Dynamics, or Salesforce is free for customers above the Standard tier. We have written documentation for every workflow in both languages, and our changelogs are bilingual too.

Canada is not a market we are testing. It is a market we are committed to. Our roadmap for 2026 includes expanded bilingual training content, additional Canadian residency regions (Calgary), and integration with the federal Peppol e-invoicing pilot for businesses selling to Public Services and Procurement Canada. If your business operates here, we want to be the platform you grow with.