E-commerce & online retail
Sell across your own site, Amazon.ca, Shopify Canada, marketplaces with one backend. Real-time unified inventory across channels (no oversell), automatic tax per province on each order, native integration with Canada Post / Purolator / FedEx Canada, and CASL-compliant abandoned cart and post-purchase email flows.
Typical challenges
Tax errors per province.
Tax matrix auto-applies GST 5% + HST/PST/QST per ship-to province with current rates kept up to date.
Manual carrier label printing.
API integration with Canada Post, Purolator, Bartolini, FedEx, UPS — labels generated, tracking sync automatic.
CASL violations on marketing emails.
Express consent required, double opt-in, audit log for 3-year retention, unsubscribe within hours.
Inventory mismatch between channels.
Real-time inventory unified across e-commerce, POS and warehouse with atomic lock on concurrent sales.
Relevant modules from the 4b2b ecosystem
Frequently asked questions
Marketplaces supported?
Amazon.ca, eBay Canada, Shopify, WooCommerce, BigCommerce, Magento. Native marketplace order import and inventory sync.
Multi-province OSS for US sales?
We auto-handle USA-bound shipments with correct tax exemption (cross-border B2B), customs documents and duties calculated.
Carriers supported?
Canada Post (Solutions for Business + Expedited), Purolator, FedEx Canada, UPS, DHL Express. Real-time rates at checkout, label print, tracking sync.
Returns and refunds?
RMA workflow with prepaid return label, automatic credit note (XML SdI equivalent for CA — invoice cancellation), Stripe Canada refund one click.
B2B selling?
Yes — per-customer pricing, net 30/60/90 terms, PO numbers, supplier P-V agreements, P.IVA validation for cross-border.
Related solutions & guides
Specific modules and compliance guides especially relevant for this industry.
Ready for an integrated platform?
Free demo, bilingual support (EN/FR), CRA-ready and CASL-compliant, optional Canadian data residency. One platform for your business.
See pricing in CAD →