What banks ask for
Banks in Singapore apply know-your-customer and anti-money-laundering checks to every new corporate customer. The standard file includes the ACRA business profile, the company's constitution, a board resolution authorising the account, identity documents for directors and authorised signatories, and proof of the registered address.
For a company with foreign owners, the bank also asks who the ultimate beneficial owners are, where the money comes from and what the account will be used for. Prepare a short description of the business model, the main customers and suppliers, the expected monthly volumes and the countries you will transact with.
Some banks require the directors to attend in person or complete a video verification. A founder who is overseas should ask early about remote options, because an account that takes six weeks instead of one week can hold up the first invoice.
Expect questions about high-risk jurisdictions and cash-intensive activities. A trading company that buys goods from several countries should be ready to show a supplier contract or a purchase order, because the bank is looking for a plausible link between your declared business and the money it will see.
Choosing between a bank and a digital option
Traditional banks offer relationship managers, trade finance and credit lines, which matter if the company will need working capital. Digital banks and payment platforms open accounts faster and often have lower fees, but may lack a credit facility, cheque support or the full range of trade products.
Compare four things: the minimum balance and monthly fees, the cost of foreign currency transfers, the availability of PayNow Corporate and GIRO, and how easily the bank exports statements for your accountant. A statement in a clean, consistent format saves hours every month.
Ask about the approval process for payments. Dual authorisation, where one person prepares and another approves a transfer, protects a small company from fraud and from honest mistakes.
A fee schedule is easy to misread. Look for charges per transaction, per statement, for incoming foreign transfers and for dormant accounts, then estimate your monthly cost from realistic volumes rather than the headline price.
FAST, PayNow Corporate and GIRO
FAST is the fast transfer system for Singapore dollar payments between banks, and it works around the clock for most transfers. PayNow Corporate lets a customer pay a company using its UEN as the proxy, instead of typing the account number. GIRO is a scheduled debit arrangement suited to recurring payments, such as subscriptions or rent.
Each rail leaves a different trace on the bank statement. A FAST transfer carries the sender's reference if they typed one. A PayNow payment shows the sender and an optional reference. A GIRO debit carries the identifier set up in the arrangement. Knowing which rail the customer used makes matching less guesswork.
Print the UEN, the bank name and the preferred reference format on every invoice. Asking the customer to quote the invoice number as the payment reference is the single cheapest control available.
Foreign-currency receipts follow a different path. An overseas customer paying in US dollars uses the bank's international transfer service, and intermediary banks may deduct charges before the money reaches you, so the received amount can be lower than the invoice total.
Controlling signatories and limits
Decide who can initiate and who can approve payments, and set transaction limits that match the business. A new company with one director often starts with a single signatory, but as soon as an employee handles supplier payments, a second approver is worth the delay.
Review the signatory list whenever a director resigns or an employee leaves. The bank needs a fresh board resolution to change signing authority, and an outdated mandate can freeze a payment run. Keep the original resolutions with your corporate records.
Large or unusual payments may trigger a call from the bank. Tell your relationship manager in advance about a one-off acquisition payment or an overseas supplier prepayment, so it is not held for review.
Keep a signed copy of every mandate and limit change. If a payment is later disputed, the mandate shows who was authorised on that date, which matters to auditors and to the bank's fraud team.
Matching PayNow receipts to invoices
PayNow credits show the sender's name and a short reference, which customers often leave blank or fill with something unrelated, such as a project name. When several customers pay similar amounts in the same week, matching by amount alone is unreliable.
A workable routine is: export the bank statement weekly, list open invoices by number and amount, tick off payments that quote the invoice number, then chase the rest by name and amount. Record the matched invoice number in the ledger entry so the link exists when someone asks later.
Part payments and bundled payments cause most errors. When a customer pays three invoices in one transfer, write down the split at once, while the remittance advice is still in your inbox.
Month-end is where errors surface. Compare the closing balance on the statement with the ledger balance, list the differences as timing items or errors, and clear each one before the accountant asks.
Where 4b2b.net helps and where it does not
4invoices.net creates PDF invoices that carry your UEN and bank details and keeps an archive, so you can search for an invoice number quickly. 4notify.net lets you send SMS or e-mail from your account, so you can write your own payment reminders.
Neither product connects to your bank, imports statements or matches PayNow payments automatically. Reconciliation stays in your bank's tools or your accountant's software, and reminders are sent when you decide to send them.