Industries · TURIZAM-HOTELI

Tourism and hotels — 13 % VAT and seasonality

Tourism contributes ~20 % of Croatia's GDP. The sector has specific requirements: VAT 13 % for lodging (vs 25 % for restaurants), the eVisitor system for guest registration, OTA integrations (Booking 15 %, Expedia 18 %, Airbnb), seasonal liquidity (60 % of annual turnover June-September).

01
Challenge

Dubrovnik hotel — lodging 13 %, breakfast 25 %, alcohol 25 %.

Answer

Multi-rate invoice lines: each service tagged with VAT rate; PDV form aggregates separately in II.1/II.2/II.3.

02
Challenge

Booking.com takes 15 % commission — how is it booked?

Answer

OTA module: gross turnover as revenue, OTA commission as marketing cost. Monthly reconciliation with payout.

03
Challenge

eVisitor registrations for every guest on the national portal — manual?

Answer

API integration with eVisitor: at check-in, guest is registered automatically (OIB or document), tourist tax added to the bill.

Modules activated for tourism

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