First-time exporters lose weeks because documents are scattered when the DGFT form asks for them.
Keep the PAN, address proof and bank details together in the account before applying.
An Import Export Code, or IEC, is a 10-digit number issued by the Directorate General of Foreign Trade that Indian businesses need to export or import goods. It is linked to your PAN, applied for online and must be updated every year. 4b2b helps you organise buyers, invoices and contracts around it.
The Importer Exporter Code is issued by the Directorate General of Foreign Trade under the Ministry of Commerce and Industry. It is a 10-digit code tied to the PAN of the business, one per PAN, and customs and banks use it to identify the exporter on shipping bills and remittance records. Businesses that import or export goods generally need one; a person who only exports services usually does not, unless claiming benefits under the Foreign Trade Policy.
Because requirements can differ for specific cases, such as exports through certain marketplaces or by small couriers, ask your customs broker or adviser whether your shipment route needs your own IEC.
Businesses use the IEC across the export journey: on the shipping bill, in the bank's records of the remittance, and in applications for export schemes. A buyer who is serious will often ask for the IEC before agreeing terms, as a sign that the supplier is a registered exporter.
For example, a Jaipur jewellery maker selling through an overseas marketplace on a courier-export route may find the courier handles customs with its own arrangement for small consignments, while a manufacturer shipping a pallet of garments to Dubai needs the maker's own IEC on the shipping bill. The route, the value and the product decide which applies.
The application is made online on the DGFT portal. You need the PAN of the business, the Aadhaar-linked authentication of the applicant or a digital signature, the business address proof and bank details, usually supported by a cancelled cheque or a bank certificate. The portal checks the PAN data automatically, so the name must match the PAN records exactly.
Many applicants stall on small mismatches: a trade name instead of the registered name, an address that differs from the GST registration, or a bank account in the proprietor's personal name. Align these before filing, and download the issued certificate as soon as it appears.
Allow a few working days for the application and for any clarification requests, and apply before you commit to a delivery date. If the PAN is that of a proprietorship, the proprietor's name and the shop name should be consistent in all documents.
Use the same address on the IEC, the GST registration and the bank record. Customs and the bank compare these, and a mismatch such as a different floor number or pin code can hold up an otherwise clean first shipment.
An IEC does not expire, but the holder must confirm or update its details every year in the window the DGFT specifies, which has been April to June. An IEC whose update is missed can be deactivated, and a deactivated code blocks shipments at the port. Put the update window in the calendar in March and assign a named person.
Also update the IEC when the address, directors or bank details change. Customs and the bank both read the same data, and a mismatch delays clearance of the very shipment you have been waiting for.
Keep a copy of every update confirmation in the company file. When a bank, a customs officer or a buyer questions your status, the latest confirmation settles it quickly.
Shipping bills are filed through the customs system, and the exporter's IEC and the bank's authorised dealer code are registered there. Your customs broker normally handles filing, but you must tell them which bank account receives the proceeds. Payments from abroad reach that account, and the bank issues advice for each remittance.
Keep a file per shipment: the sales contract, proforma and commercial invoice, packing list, shipping bill, transport document and the bank's remittance advice. When your accountant claims any incentive or prepares GST documents for the export, this file is the evidence.
Mistakes at this stage compound. A bank account number mistyped in the customs record can mean proceeds are credited late or queried, so check the number against the bank statement before the first shipment.
The bank matters as much as customs. Tell your relationship manager that you will receive export proceeds, ask which purpose codes apply to your goods, and confirm how the bank issues the remittance advice. A bank that knows in advance processes the first foreign payment in days rather than weeks.
Say a handicraft maker in Moradabad plans a first order for a buyer in Germany. The checklist runs: IEC obtained, GST registration in place and LUT filed if supplying without paying IGST, bank briefed, packaging and labelling checked against the destination rules, sales contract signed, proforma invoice sent, goods packed, customs broker engaged, shipping bill filed and payment advice obtained.
Recording each step in the lead and deal in 4softcrm lets a second person take over when the owner is at a fair. The invoice itself is created in 4invoices, and the signed contract sits in 4mycontracts.
Do not forget the destination country's requirements: import licences, product standards, labelling in the local language and any sanitary certificates. The buyer's importer usually knows them; ask for a written list before you pack.
4b2b does not apply for the IEC, file shipping bills or connect to DGFT, customs or the GST Network. It supports the surrounding work: buyer records, quotations, invoices in the currency agreed and signed sales contracts. Export incentives, duty questions and GST refunds are matters for your customs broker and accountant.
First-time exporters lose weeks because documents are scattered when the DGFT form asks for them.
Keep the PAN, address proof and bank details together in the account before applying.
Buyers ask for the IEC before placing the first order and nobody can find it.
Store the IEC and its annual update confirmation beside the company records.
Export orders are tracked in personal email.
Record each foreign buyer and enquiry as a lead in 4softcrm.
CRM for contacts, leads and deals, with an owner and a follow-up for every enquiry.
Online invoicing with PDF invoices, payment links and an invoice archive. It does not file GST returns or generate IRN e-invoices; e-invoicing integration is available for Romania only.
Contract drafting, approval workflows and electronic signature for client, vendor and employment agreements.
Generally not, unless you want to claim benefits under the Foreign Trade Policy. Exporting goods requires one. Because individual cases differ, ask your adviser whether your arrangement needs an IEC before you assume either way, especially if you plan to sell physical products later. A sentence from your customs broker confirming the requirement for your route is worth keeping on file.
Apply online on the DGFT portal with your PAN, Aadhaar-based or digital-signature authentication, address proof and bank details. Make sure the name and address match your PAN and other registrations. The certificate is available for download once approved. The certificate can usually be downloaded once approved, and you should keep a copy with the company records.
The code does not expire, but you must confirm or update the details every year in the window set by DGFT, which has been April to June. If you miss it, the IEC can be deactivated and shipments can be held, so keep the update date in your calendar. Set a reminder in March for the update window, and assign it to a named person rather than the whole team.
No. 4b2b is not connected to DGFT, customs or any government portal. It keeps your buyers, quotations, invoices and signed sales contracts organised, while the IEC application, shipping bills and export incentives are handled by you, your customs broker and your accountant. Your customs broker and bank deal with the paperwork; 4b2b keeps the commercial records around it.
Buyers, invoices and sales contracts in one place before the first parcel leaves.